Return & Refund Policy
Shipping
Free standard shipping on orders over $50 (USA only). However, if your return brings the order total to below $75, then a $5.99 shipping charge will be deducted from your refund.
Returns & Exchange
Please follow the directions below to process a return. We do not offer return labels.
Please return your item to
Maniere
Att. Receiving
646 Cross Street
Unit 35
Lakewood, NJ 08701
Please note that we do not accept drop offs at this time. Returns that are dropped off will not be processed.
We accept returns that are received by our warehouse within 7 days of receiving your order.
Once your return is accepted, we will initiate a refund to your credit card (or original method of payment)
- Returned items must have all tags still on and be returned in original packaging.
- Returned items must have no visible signs of wear or use.
- It is the customers responsibility to make sure we receive the return within the allotted time.
We do not accept drop offs at this time. Please hold onto your tracking number in case it is needed.
Thank you!
Eligible Returns
To be eligible for a return, your item must be;
- A full priced non sale item. All sale items are final sale
- returned items must have no visible signs of wear or use, and in the same condition that you received it.
- Returned items must have all tags still on and be returned in original packaging.
- All hair accessories are Final Sale, no refunds or exchanges.
- (although shipping carriers may delay shipments) It is the customers responsibility to make sure we receive the return within the allotted time.
- Gift Cards and Gift Certificates are not eligible for return
Refunds
Once we receive your item(s), we will inspect it and notify you that we have received your return(s). We will also notify you on the status of your refund after inspecting the item
If your return is approved, we will initiate a refund to your credit card (or original method of payment)
You will receive the credit within 3 days, depending on your card issuer's policies.