Return Policy

Thank you for shopping at Maniere! If you are not completely satisfied with your purchase, we are here to help!

Once an order is placed, no changes can be made, including adding or removing items, changing sizes, colors, or prices.
If you’ve entered an incorrect shipping address, please contact us with the correct address in the subject line. We will do our best to update your address before the order is processed.
Order cancellations are not accepted.
Due to high order volume, processing times may be longer than usual, and we cannot provide an estimated ship date at this time.
We do not offer gift wrap or gift notes during special sales events (e.g., the "bash").

To be eligible for a return, your item must meet the following criteria:

It must be a full-priced, non-sale item. All sale items and Mundees are final sale.
The item must be in new, unused condition, with no visible signs of wear or use.
Items must have all tags still attached and be returned in original packaging.
Hair accessories, gift cards, and gift certificates are final sale and cannot be returned.

We do not offer return labels. Please mail your return to the following address: MANIERE

3209 Atlantic Avenue

Po Box #304

Wall Township New Jersey 08720, United States
We accept returns that are received by our warehouse within 7 days of receiving your order. It is the customer’s responsibility to ensure the return arrives within this timeframe, even in the case of shipping delays.
We do not accept drop-offs at this time; any returns dropped off will not be processed.
Please ensure you hold onto your tracking number in case it is needed.

Upon receipt and inspection of your return, we will notify you of the status of your return and refund.
If approved, your refund will be processed, and a credit will be applied to your original method of payment.
Refunds are typically processed within 3 days, depending on your card issuer’s policies.

If you haven’t received your refund yet, first check your bank account again.
Contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still haven’t received your refund, please contact us at Hello@Maniere.com.

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at Hello@Maniere.com.

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For returns over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

If an item in your order is out of stock, the remaining items will still be processed and shipped. You will be notified of any unavailable items, and a refund or store credit will be issued for the out-of-stock item only.
Orders cannot be canceled or refunded due to out-of-stock items.

Discount codes and gift cards cannot be used during our special sales events (e.g., the “bash”).
We are not offering gift wrap or gift notes during the bash season.

For any questions or concerns, feel free to reach out to us at Hello@Maniere.com.