Shipping

How much is shipping?

Shipping is a flat rate of $3.99

What countries do you ship to?

We ship to the US and Internationally. If you have a question about shipping to a particular country, please email us at hello@maniere.com so we can assist you further.

When will my order ship?

We will typically ship within 48 hours. Please keep in mind during sales and promotions shipping may potenitally take a bit longer.

Returns

What items are eligible for return?

To be eligible for a return, your item must be:

  • A full priced non sale item. All sale items are final sale
  • Returned items must have no visible signs of wear or use, and in the same condition that you received it
  • Returned items must have all tags still on and be returned in original packaging
  • All hair accessories are Final Saleno refunds or exchanges
  • Gift Cards and Gift Certificates are not eligible for return
  • Please follow the Returns Address process below to mail your items back to us

See our full return policy here. Please contact hello@maniere.com with any additional questions.

Where do I mail my return?

We do not offer return labels. Please mail your return to:

MANIERE
Att. Receiving
922 NJ Route 33
Building 9 Suite 2
Freehold, NJ 07728

We accept returns that are received by our warehouse within 7 days of receiving your order.

  • Note: Although shipping carriers may delay shipments, it is the consumers’ responsibility to make sure we receive the item (s) within the allotted time.
    • We do not accept drop offs at this time. Returns that are dropped off will not be processed.
    • Please hold onto your tracking number in case it is needed.

See our full return policy here. Please contact hello@maniere.com with any additional questions.

How is my return processed?

Upon inspection of item(s), we will notify you on the status of your return/refund.

Once your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 3 days, depending on your card issuer's policies.

See our full return policy here. Please contact hello@maniere.com with any additional questions.

My order arrived and it is not as I expected, what can I do?

Returned items must have no visible signs of wear or use, and in the same condition that you received it. All items must have tags still attached and be returned in original packaging. All returned items much be full price, not a sale item. All sale items are final sale.

See our full return policy here. Please contact hello@maniere.com with any additional questions.

Size Guide

How do your rompers run?

They run true to size.

How do the colorblock shirts and sets run?

The run true to size.

Do you have a size guide?

Please see the decription under each individual product you're interested in sizing for.

Other

Can I alter my order?

Sadly, we’re unable to modify your order once it has been placed. If you need to order a greater quantity or an additional product, please place a new order online.

Do you sell gift cards?

Yes, we do. Our gift cards can be provided electronically or delivered personally. You can choose at check out! They are ideal if you’re not sure what to get that special person in your life. Simply buy a gift card instead for the value of your choice! They expire 1 year after purchase date.

What items are final sale?

  • All sale items are final sale
  • All hair accessories are final sale
  • Gift cards and gift certificates are final sale

There are no refunds or exchanges on final sale items.

What is a BASH sale?

Once a year we host a BASH sale! It's an exciting opportunity to take advantage of our items on major sale!

Our BASH policy is as follows:

  1. Changes cannot be made once an order has been placed. This includes the following:
    • Adding/removing additional items to your order
    • Changing sizes, colors etc.
    • If you have entered the incorrect shipping address, please write that in the subject line. We will do our best to update your address before the order is processed. You may email is at hello@maniere.com as well!
    • Cancelling an order
  1. Due to the extremely high order volume, processing times are longer than usual. We are doing our best to get your orders out as quickly as possible and cannot give you an estimated ship date at this time.
  2. We do not offer gift cards/gift wrap during our bash sale
  3. Select items will be restocked throughout the week. Prices are subject to change during the bash. Once your order has been placed, we cannot adjust the price.
  4. You cannot choose pom colors for beanies or hats during our bash sale. Hats come with a natural or matching color pom.